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Field Sales Executive
Terms:
- Permanent Position - 3 Months Probationary Service (subject to
performance)
- Initial Base Salary £12,000 per annum gross
- Commission Structure - £15 LiLi lead close, £45 Self-generated
sale, £15 CSN
- Hours - 37.5/week
- Travel Expenses (e.g. petrol, parking charges)
Person Specification
Well presented, articulate, enthusiastic,
energetic, tenacious, numerate, professional, committed and
trustworthy individual, capable of identifying sales opportunities
and managing them through to a successful outcome. A structured
approach will be expected for lead generation, sales process,
reporting and consistent customer support. As a field sales
representative, staff will balance autonomy and self-reliance with
a team-based attitude and strong communication with their
colleagues.
Company Responsibilities
Full product, process and customer management training will be
provided. Comprehensive support will be provided from office-based
staff and regular meetings will take place with the commercial
director (administration line management will be the responsibility
of the operations director).
Key Responsibilities
- Local area lead-generation
- Direct sales
- Local pre-sales support
- Post-sale customer support (in concert with office based
customer support staff)
- Regular contact with customers to ensure customer retention
(bonus applies)
- Consistent reporting through Salesforce CRM system
- Attendance/Support at Regional/National Finals
Activities
- Field sales staff will be expected to visit/contact 15 venues
per day (all activities/outcomes to be logged in Salesforce).
- Attendance at evening events (entertainment nights) in support
of customers will be taken into account.
- Field sales staff will manage the direct relationship with each
of the customer venues, ensuring customer retention.
Presentation
Field sales staff, as the frontline representatives of the
company, will be expected to present/conduct themselves and the
company in a professional manner, calling upon office based support
(wherever necessary) to ensure that customers are supported with
suitable marketing materials and IT support in a timely manner.
Other Responsibilities
Where queries occur in relation to finance, customer facing
staff will be expected to assist/support office based staff to
ensure that fees and subscriptions are collected in good time.
Pre/post customer service will include monitoring the levels of
marketing undertaken by a venue (appropriate use of the marketing
materials needs to be monitored; e.g. placement of posters, use of
marketing cards etc). Marketing support will be provided by the
customer service and marketing staff at the main LiLi office, and
their knowledge, contacts and materials all need to be brought into
play in order to ensure that LiLi customers are as successful as
they can possibly be.
Case studies for venues in a quantified before/after evaluation
driven by footfall and turnover will be expected, with particular
showcase reference venues being encouraged to contribute
photography and potentially video for use in the overall marketing
mix.
Performance Review
During the probationary period, monthly performance reviews will
take place, with the review cycle becoming quarterly upon
successful completion of the probationary period (unless the
probationary period is extended).
Interested?
Please send your CV with Cover Letter for
the attention of Pauline Hands to
phands@livingitlovingit.com
The Project Manager
If you have a background in marketing and advertising
project/account management (at least 3 years experience) and would
be interested in applying for a full-time position with LiLi then please get in
touch through our main site. The base salary for the role is
£17,000 with additional performance related benefits being based
upon results. The role will require travel to attend exciting
events in interesting locations.
The Ambassador
If you're passionate about gaming and would like to help us
create a league which offers something for everyone from casual and
social gamers to hardcore and professionals, then we are looking
for advocates who can blog, Tweet, chat on forums and moderate
online discussions on behalf of PTG. In exchange, we can offer
access to internal competitions and invitations to some of the most
exciting events in UK gaming. Be part of something BIG. If this is
you, then please visit LiLi and get in touch.