Join the Living it Loving it Team.  We are currently recruiting for:

Field Sales Executive

Terms

• Permanent Position - 3 Months Probationary Service (subject to performance)
• Initial Base Salary £12,000 per annum gross
• Commission Structure - £15 LiLi lead close, £45 Self-generated sale, £15 CSN
• Hours - 37.5/week
• Travel Expenses (e.g. petrol, parking charges)

Person Specification

Well presented, articulate, enthusiastic, energetic, tenacious, numerate, professional, committed and trustworthy individual, capable of identifying sales opportunities and managing them through to a successful outcome. A structured approach will be expected for lead generation, sales process, reporting and consistent customer support. As a field sales representative, staff will balance autonomy and self-reliance with a team-based attitude and strong communication with their colleagues.

Company Responsibilities

Full product, process and customer management training will be provided. Comprehensive support will be provided from office-based staff and regular meetings will take place with the commercial director (administration line management will be the responsibility of the operations director).

Key Responsibilities

• Local area lead-generation
• Direct sales
• Local pre-sales support
• Post-sale customer support (in concert with office based customer support staff)
• Regular contact with customers to ensure customer retention (bonus applies)
• Consistent reporting through Salesforce CRM system
• Attendance/Support at Regional/National Finals

Activities

• Field sales staff will be expected to visit/contact 15 venues per day (all activities/outcomes to be logged in Salesforce).
• Attendance at evening events (entertainment nights) in support of customers will be taken into account.
• Field sales staff will manage the direct relationship with each of the customer venues, ensuring customer retention.

Presentation

Field sales staff, as the frontline representatives of the company, will be expected to present/conduct themselves and the company in a professional manner, calling upon office based support (wherever necessary) to ensure that customers are supported with suitable marketing materials and IT support in a timely manner.

Other Responsibilities

Where queries occur in relation to finance, customer facing staff will be expected to assist/support office based staff to ensure that fees and subscriptions are collected in good time. Pre/post customer service will include monitoring the levels of marketing undertaken by a venue (appropriate use of the marketing materials needs to be monitored; e.g. placement of posters, use of marketing cards etc). Marketing support will be provided by the customer service and marketing staff at the main LiLi office, and their knowledge, contacts and materials all need to be brought into play in order to ensure that LiLi customers are as successful as they can possibly be.

Case studies for venues in a quantified before/after evaluation driven by footfall and turnover will be expected, with particular showcase reference venues being encouraged to contribute photography and potentially video for use in the overall marketing mix.

Performance Review

During the probationary period, monthly performance reviews will take place, with the review cycle becoming quarterly upon successful completion of the probationary period (unless the probationary period is extended).

Interested?

Please send your CV with Cover Letter for the attention of Pauline Hands to phands@livingitlovingit.com